Key Insights from a Pre-MPS Implementation Audit for a Successful Transition

If you’re about to dive headfirst into the world of Managed Print Services (MPS), hold on! There’s an important step you shouldn’t overlook – a pre-MPS implementation audit. This process isn’t just a formality; it’s a crucial part of setting up your organization for success.

In this audit, we’ll assess your current print environment, identify potential challenges, and devise a roadmap for your MPS journey. We’ll ensure that every aspect of your print operations is primed for a smooth transition. So, let’s delve into the nitty-gritty of a pre-MPS implementation audit and discover how it can pave the way for a seamless and efficient MPS integration.

Understanding Pre-MPS Implementation Audit

Diving deeper into the audit before an MPS implementation, it’s important to comprehend its significance and crucial components.

The Purpose of Pre-MPS Audits

Primarily, a pre-MPS audit lays a foundation for a smooth transition into Managed Print Services. By assessing the current print operations, this type of audit identifies existing complications, inefficiencies or gaps. These insights enable targeted solutions, allowing for a seamless transformation to MPS. This detailed appraisal also aids in generating a robust MPS strategy, offering a clear path for the transition. This enhances the prospect of achieving operational efficiency and cost savings, shedding light on potential challenges that might obstruct the MPS journey.

Key Components of a Successful Audit

Success in a Pre-MPS audit rests heavily on several crucial components.

  1. Documentation: Capturing data about the current state of print operations forms the backbone of the audit. This includes information pertaining to device inventory, device usage patterns, and manual processes.
  2. Evaluation: An in-depth examination of the gathered data helps reveal operational inefficiencies, wastage, and areas in the process chain that could benefit from automation upgrades.
  3. Recommendations: Based on the comprehensive analysis, specific recommendations for improvement are provided. These not only optimize the current print environment but also ensure a seamless MPS integration.
  4. Roadmap: An actionable plan is devised, laying out the steps for moving from the current scenario to the desired MPS model gracefully.

These aspects showcase the inner workings of a pre-MPS audit, underlining the need for its detailed and methodical execution. Understanding such meticulous preparation elevates the prospects for smooth fleet management and aids in informed decision-making processes.

Preparing for a Pre-MPS Audit

Following the understanding of a pre-MPS implementation audit’s importance, it’s prudent to explore the process of preparation. Specifically, two significant steps involve assembling an audit team and defining the audit’s scope and objectives.

Assembling the Audit Team

Successful audits require dedicated teams. Assembling an audit team comprises professionals with skills in areas such as print operations, data analysis, and fleet management. Potential team members could include IT administrators, print operators, and operations managers.

For instance, an IT administrator excels at understanding and managing digital printing infrastructure. A print operator has practical know-how of daily print tasks, while an operations manager brings in a strategic outlook for aligning print operations with business goals. Aptly chosen, this team brings a depth of understanding and a variety of views to identify inefficiencies, make practical recommendations, and create an actionable roadmap.

Defining the Scope and Objectives

Alongside team assembly, the audit’s scope and objectives require clarity. The scope typically includes the identification, documentation, and analysis of current print operations. Conversely, the objectives can range from uncovering inefficiencies and gaps to extrapolating data for crafting a roadmap towards an optimized MPS model.

Consider a scenario where the scope includes all print devices across a business’s multiple locations. The primary objective might be discovering redundancies and inefficiencies within this extensive network. With these goals clearly defined, the audit proceeds in a focused and purposeful way, ensuring that no crucial area is overlooked or left unoptimized.

Key Areas of Focus in a Pre-MPS Audit

With a pre-established understanding of the overarching goal of a pre-MPS implementation audit, let’s delve further into three integral areas that deserve our focus: current state analysis, process efficiency evaluation, and inventory and demand forecasting.

Current State Analysis

In a pre-MPS audit, few tasks have the weight and significance of a current state analysis. It’s a meticulous process, going beyond the mere assessment of physical devices, as it involves a thorough understanding of each device’s functionality, usage patterns, and cost implications. Grids of usage data and cost projections become invaluable resources in this stage, providing a comprehensive view of the organization’s print infrastructure. For instance, studying an enterprise with 200 printers might reveal that 20% of these devices bear 80% of the printing volume, prompting a strategic reallocation of resources in the transition to MPS.

Process Efficiency Evaluation

Process efficiency evaluation, another crucial focus area, necessitates a granular understanding of the organization’s existing workflows and how they intersect with print operations. Here, the objective centers around spotting inefficiencies that can be ironed out, achieved by scrutinizing the workflow maps for evidence of bottlenecks, redundancies, and gaps. As an example, an organization might uncover that multiple approval layers for a printing request result in unnecessary delays, warranting a process redesign for better efficiency under the MPS model.

Inventory and Demand Forecasting

Lastly, an inventory and demand forecast plays an instrumental role in the planning and execution of a successful MPS implementation. Leveraging historical data and trend analysis, accurate forecasts of future printing needs are generated. These predictions, coupled with an understanding of the inventory at hand, steer the decision-making process when subsequent MPS implementation stages roll out. For instance, a company forecasting an increase in black-and-white document printing due to an upcoming project would ensure enough resources are allocated to support this demand dexterously under the new MPS model. Hence, inventory and demand forecasting, is a linchpin, aligning system capabilities with future necessities.

Common Challenges in Pre-MPS Audits

Continuing from the previous section, we’re drilling deeper into hurdles that emerge during a pre-MPS audit. Understand that this auditing stage exposes many challenges, some of the most common being Data Integrity Issues and Change Management Concerns.

Data Integrity Issues

Often, I find data integrity to be a major concern. For instance, the audit reveals incorrect or inconsistent data related to printer usage. It might show 500 pages printed in a day from a printer that has an actual capability of 200 pages per day. Such anomalies point toward data integrity issues.

To add more, sometimes discrepancies arise between data recorded and the actual on-ground hardware status. Say, if there’s an entry for a specific printer model in the inventory management system, but the device is non-existent on the premises, it indicates a serious fault in data integrity. Such hiccups, if undetected, could lead to misalignment in the MPS strategy, therefore they warrant serious attention during the audit.

Change Management Concerns

Another common challenge I’ve encountered during pre-MPS audits deals with change management. It evolves from the expected alterations in workflow and operations post the MPS implementation.

For instance, post-implementation, certain devices might be replaced or relocated, changing the accustomed work dynamics for employees. They’ll need to adapt to new devices, understand their functionalities, and modify their work routines according to the new print environment. This disruption often results in resistance to change, making it harder to execute a successful MPS transition.

Additionally, IT teams might struggle during this change as they grapple with new machines and their associated technicalities, from maintenance schedules to troubleshooting.

In sum, identifying these common challenges in pre-MPS audits proves to be a crucial first step toward a smooth MPS transition. It helps assembly an efficient roadmap and mitigation strategy to ensure the audit doesn’t serve just as a process but also as a precursor to efficiency and optimization.

Leveraging Audit Findings for MPS Success

Audit findings form a crucial part of the MPS transformation process. They offer insight into existing challenges and become the building blocks for strategic planning and a robust MPS foundation.

Strategic Planning Based on Audit Insights

Audit findings paint an accurate picture of the current print landscape, providing me with important data points like usage patterns and hardware capabilities. I utilize these insights for strategic planning, shaping not just the MPS strategy but also the broader IT landscape.

For example, a high frequency of print-related helpdesk tickets could indicate a necessity for better training or more intuitive print technology. Similarly, routing jobs to outdated or underutilized devices—identified from a discrepancy in device age and usage—allows me to strategize device allocation and workflow management. By kneeling down these occurrences, it paves the way to craft a clear roadmap to meet specific printing needs and ensure a smooth transition to MPS.

Ensuring Robust MPS Foundation

The audit’s revelations also aid me in strengthening the MPS foundation, resolving challenges, mitigating risks, and focusing on specific areas. I utilize these findings to create a solid groundwork for the MPS solution.

For instance, by addressing data integrity issues revealed during the audit, such as anomalies in usage data or hardware status discrepancies, I’d ensure an accurate, data-driven approach for the MPS strategy. I’d also install audit-supported safeguards for change management. For example, by identifying potential bottlenecks in employee adaptation, I’d strategize training and support plans for seamless workflow integration post-MPS implementation.

In essence, the audit findings serve as the guiding light for success, streamlining the MPS transition by enabling strategic planning and ensuring a robust foundation. Through diligent use of this data, I lay the groundwork for an efficient, optimized print environment.


The value of a pre-MPS implementation audit can’t be overstated. It’s the key to unlocking a smooth transition to Managed Print Services. As we’ve seen, it’s not just about conducting the audit, it’s about using the findings to shape your MPS strategy. With a skilled team at the helm, data integrity issues and change management concerns can be effectively addressed. These audit insights pave the way for a robust MPS foundation, mitigating risks and streamlining the transition. By doing so, we’re not just preparing for MPS – we’re setting the stage for success. Remember, a well-executed audit is the first step towards an optimized print environment. Let’s use it to our advantage.