Unlocking Efficiency: The Impact of Managed Print Services on the Finance Industry

In the fast-paced world of finance, efficiency isn’t just a goal—it’s a necessity. That’s where managed print services come into play. They’re the unsung heroes who streamline operations, cut costs, and boost productivity, all while staying largely behind the scenes.

But what exactly are managed print services, and why are they so crucial in the finance industry? I’m here to shed some light on these questions. We’ll delve into the world of managed print services, exploring their role, benefits, and why they’re a game-changer in the finance sector. So, buckle up and get ready to discover how this underappreciated service is driving the finance industry forward.

Understanding Managed Print Services

Delving deeper into the realm of Managed Print Services (MPS), let’s first uncover their basic concept before showcasing how they function effectively.

The Basics of Managed Print Services

In its simplest form, Managed Print Services denote an outsourced service where the provider conducts a comprehensive management of a company’s print environment. This typically includes maintaining printers, supplying consumables like paper and ink, and ensuring that the end-to-end printing process is smooth. Companies often resort to MPS, like those in the finance industry, with an ultimate goal to increase efficiency, reduce printing costs, and enhance security.

Take for example, the banking sector. When engaged with an MPS provider, a bank can effectively trim down the time spent on printer maintenance-related tasks, freeing up valuable resources, and focusing on more strategic activities.

How Managed Print Services Work

Moving on to the operational aspect of MPS, it typically commences with an initial assessment of existing print infrastructure within an organization. This includes an audit of current print devices, usage patterns, and costs. In recognition of the unique print environments across different organizations, including those in the finance industry, the MPS provider then tailors a custom solution to meet the specific needs.

For instance, a stock brokerage firm might predominantly require high-volume, high-speed printing, while an insurance company might place greater emphasis on document security. Taking these varying needs into account, the MPS provider envisions an optimized print environment that can lead to significant efficiency gains and cost savings.

Remember, Managed Print Services are not just about reducing paper and ink expenses—they’re about streamlining your business operations, enhancing productivity, and fortifying document security. It’s particularly essential in sectors like finance where precision, efficiency and security are of paramount importance.

The Role of Managed Print Services in the Finance Industry

Leveraging Managed Print Services (MPS) in the finance industry bears strategic and fiscal benefits. My focus in this section centers on how MPS streamlined financial document workflow and importance of security and compliance in implementing MPS.

Streamlining Financial Document Workflow

MPS plays a pivotal role in refining financial document workflow. It transitions conventional manual processes into automated systems, resulting in enhanced efficiency. For instance, with an MPS solution, financial companies no longer need to manually track and replace consumables. MPS, leveraging IoT technology, automatically alerts suppliers when consumables reach a predefined threshold, ensuring continuous availability.

Moreover, the integration of MPS with document management systems consolidates the handling of documents. It enables easy tracking, quick retrieval, and efficient management of documents. In a sector overrun with paperwork like finance, MPS provides respite with digital document solutions. The automation doesn’t just streamline document workflow but significantly reduces operational bottlenecks, thus accelerating decision-making processes.

Compliance and Security Considerations

In the finance industry, data security and compliance hold paramount importance. The introduction of MPS in a financial institution’s ecosystem doesn’t exist in isolation but reflects on the security and compliance aspects as well.

For starters, MPS integrates advanced security features to safeguard sensitive financial data. It involves risk assessments, ongoing monitoring, and proactive incident response strategies. As a practical application, most MPS solutions feature secure print release functionalities. It means print jobs are held securely until the authorized user releases them, significantly reducing the chances of unclaimed documents lying around.

Moving onto compliance, MPS aids in meeting regulatory standards by automating document workflows and archiving. MPS aligns with privacy laws, such as the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA), by enforcing document access controls. Overall, the proper adoption of MPS ensures not just streamlined operations but also a robust data security framework that adheres to established compliance standards.

Benefits of Managed Print Services for Financial Institutions

Transitioning to MPS has been a game changer for numerous financial institutions. Here’s how the previously discussed features translate into specific benefits for these organizations.

Cost Reduction and Budget Management

Financial institutions often grapple with tight budgets. Any opportunity to cut costs without compromising on service quality becomes highly valued. MPS proves itself as a vital player here. By carrying out detailed print audits, MPS identifies areas of inefficiency, aligning print needs with appropriate resources. The result? Less wastage and improved cost-efficiency. For instance, MPS pinpoints superfluous devices, ensuring resources are optimized. Monthly print expenses become more predictable, allowing for better budget management.

Enhanced Security Measures

Amid a landscape of increasing cyber threats, financial institutions can ill afford any security lapses. MPS addresses this concern by implementing measures like secure print release and user authentication. Documents are only released when the authorized user is physically present at the device, mitigating any chances of important documents falling into the wrong hands. For instance, integrating a biometric authentication system with MPS can prevent unauthorized access to sensitive information.

Productivity and Efficiency Gains

By automating menial tasks and integrating with document management systems, MPS frees up staff to focus on core business operations, driving productivity. It optimizes workflow by automating document routing and reducing downtime. A case in point is a financial institution that was able to eliminate large volumes of manual data entry tasks through MPS integration, saving innumerable hours and vastly improving efficiency. As we previously highlighted, MPS can tailor solutions based on current infrastructures, invariably leading to smoother operations and higher work productivity.

Challenges and Considerations

As commendable as Managed Print Services (MPS) are in delivering business advantages, integrating them into financial institutions isn’t without its obstacles. Each institution presents unique challenges, typically centered around two particular areas: integrating with existing financial systems and managing change in an established environment.

Integrating With Existing Financial Systems

Seamless integration signifies one of the profound challenges of implementing MPS in the finance industry. Existing financial systems are often complex, with multiple interconnected elements. Myriad considerations come into play in such integration. For instance, MPS must communicate effectively with the present software, like the customer relationship management (CRM) and document management systems(DMS), without disrupting their functions. Additionally, the MPS solution must ensure compliance with industry regulations regarding data security and privacy, such as the General Data Protection Regulation (GDPR) and the Sarbanes-Oxley Act (SOX). Lastly, it’s crucial to ensure that the implementation doesn’t affect critical operations or cause system downtime, which can result in substantial financial losses.

Managing Change in an Established Environment

Implementing a new system in a well-established environment tends to meet with significant resistance. Specifically within the finance industry, change can be unsettling, and the transition to Managed Print Services can be no exception. Several factors may prove challenging here. Employees can be wary of the change due to fear of job displacement or technological unfamiliarity. Training sessions become mandatory to ease the transition—assisting employees to harness the advantages of the new system. Moreover, managing the change in hardware and software that this change brings about can be another cumbersome task. Ensuring minimal disruption, especially in an industry that’s around the clock, becomes paramount during the transition. Incorporating a change management strategy is essential to address these challenges, providing guidelines on the transition process and ensuring minimal service disruption during implementation. Implementing MPS is not a small feat but, when integrated with strategy and planning, can fuse seamlessly, leading to a more efficient, secure print environment in finance sector organizations.

Selecting a Managed Print Services Provider

After understanding the benefits and challenges of implementing Managed Print Services (MPS) in the finance industry, we move on to the selection process. It’s there, in the middle of numerous providers, you have to find the one that best suits your needs.

Key Factors for Consideration

My recommendation revolves around a cluster of key factors. Primarily, industry expertise comes as the most potent factor in this selection process. Look for providers having substantial experience in managing print services for financial institutions. Their capabilities, gained through years of industry-specific experience, aid in navigating through complexities unique to the finance sector, such as GDPR and SOX compliance.

Next, evaluate their commitment to security. MPS providers, for example, boasting secure data transmission protocols, often back that up with features like encrypted printing and document management solutions.

Thirdly, inspect their technological proficiency. Opt for providers who propose advanced solutions like cloud-based printing, remote print management, and advanced document workflow solutions.

Lastly, assess their customer service reputation. High-quality providers tend to offer robust support to ensure a seamless transition and address potential roadblocks efficiently.

Best Practices in Vendor Selection

When it comes to vendor selection, the best of my advice centers around three main practices.

Firstly, conduct a thorough needs analysis. Start by identifying your printing requirements, security protocols, compliance needs, and process gaps that need provision.

Secondly, request proposals from multiple vendors. It encourages an in-depth comparison, allowing you to pick the provider that aligns best with your requirements.

Finally, engage in detailed discussions with potential providers. This step enables you to understand their capabilities better and evaluate their readiness in meeting your specific needs. Remember, active collaboration is critical to ensure a smooth transition to MPS in your organization.

Assure diligence in this process, as choosing the right provider could further amplify the benefits of implementing MPS in the finance industry.

Case Studies

In this segment, I’ll explore some notable case studies that underscore the transformative potential of Managed Print Services (MPS) in the finance industry. These instances will not only spotlight success stories but also share lessons we can learn from MPS implementation.

Success Stories in the Finance Industry

The integration of MPS in the finance industry has yielded some impressive outcomes. Take the case of a UK’s leading bank which saw a 23% decrease in print costs post MPS integration. In this example, a comprehensive print audit formed the first step towards identifying inefficiencies and developing a tailored MPS solution. The new system led to fewer required devices, optimized processes, and, ultimately, significant cost savings.

Across the Atlantic, a prominent North American banking establishment observed enhanced productivity after deploying MPS. The bank switched from a sprawling, unmanaged print environment to a streamlined MPS framework, resulting in a 35% reduction in time spent on print-related tasks by employees. The clear takeaway here is that MPS can free up valuable time, allowing your team to focus on core responsibilities and improve performance.

Lessons Learned from Implementation

Despite the evident benefits of MPS, the transition isn’t always smooth sailing. Look at the example of a European investment firm that grappled with system integration inconsistencies after MPS integration. It was a stark reminder that carrying out a robust needs assessment prior to implementation plays a crucial role in avoiding such hurdles and ensuring that systems integrate seamlessly.

Similarly, a major finance corporation in Asia encountered resistance to change among its staff when attempting to adopt MPS. It demonstrates the importance of an effective change management strategy, one that involves early communication, training, and engaging employees at all levels to alleviate concerns and facilitate a smooth transition to a new print management approach.

Through these real-world experiences, we get invaluable insight into what is essential to consider while preparing for and executing an MPS transition and how best to handle the challenges that may arise during the process.


So there you have it. Managed Print Services (MPS) isn’t just a buzzword in the finance industry; it’s a game changer. It’s clear that MPS can streamline operations, reduce costs and boost productivity, particularly in banking. However, it’s not without its challenges. System integration, regulatory compliance, and resistance to change are hurdles that need to be overcome. But with the right MPS provider and a robust change management strategy, these challenges can be managed. The success stories of the UK and North American banks serve as a testament to the potential of MPS. They underscore the importance of conducting a thorough needs assessment and implementing effective change management strategies. So if you’re in the finance industry and haven’t yet considered MPS, it’s high time to do so. The benefits are there for the taking, and the path to success is clearer than ever.